FREE DELIVERY on orders 2500+ in Metro Manila
ยฉ 2025 Sweet Lab. All rights reserved.
Address
Contact
Email
2nd Floor, 329 Tandang Sora Ave, Quezon City, 1107 Metro Manila, Quezon City, Philippines
+63 946 345 4562
sweetlabbyra@gmail.com
:
:
:
About us
Privacy Policy
Thank you
Your order has been received. You will be directed to your messenger where we will send your order summary. Please click the "Get Started" button to begin the conversation.
Add a greeting card message? (Free)
Avail 1pc Free Candle?
How would you like to receive your order?
Sweet Lab by R&A began with a simple dream โ to create cheesecakes that taste just as good as they look. What started as a small home kitchen experiment by a couple who shared the same love for desserts has now grown into a local favorite for New Yorkโstyle Burnt Basque Cheesecakes in Metro Manila.
We bake every cheesecake from scratch using only premium ingredients โ real cream cheese, pure cream, and a whole lot of passion. No shortcuts, no mixes, no pretensions โ just rich, creamy, melt-in-your-mouth goodness made fresh daily.
Each flavor, from our Classic New York to the best-selling Biscoff and fruity favorites like Strawberry, Mango, and Blueberry, is crafted to bring comfort, joy, and a little bit of indulgence in every bite.
Today, Sweet Lab by R&A continues to grow while staying true to our promise:
Handcrafted cheesecakes, baked with love, shared with joy.
Whether itโs for a celebration, a gift, or just a well-deserved treat, thereโs always room for a slice of sweetness from Sweet Lab. ๐
Last updated: November 2025
At Sweet Lab by R&A, your privacy and trust mean a lot to us. This Privacy Policy explains how we collect, use, and protect your information whenever you visit www.sweetlabbyra.com
, message us, or place an order.
1. Information We Collect
We may collect the following details when you place an order or contact us:
Full name and contact number
Delivery address
Order details (flavor, size, delivery date, etc.)
Proof of payment (screenshot of GCash, BPI, Maya, or BDO transfer)
Messages or inquiries sent via Messenger, our website, or order form
2. How We Use Your Information
We collect your information only to:
Process and confirm orders
Verify payments and arrange delivery or pickup
Communicate updates or inquiries
Maintain business and accounting records
We will never sell or share your personal information except as needed for order delivery (e.g., with couriers).
3. Payment and Security
Payments are made directly to our verified accounts under Sweet Lab by R&A through:
๐ธ GCash
๐ฆ BPI
๐ Maya
๐ฐ BDO
We will never ask for your PIN, OTP, or banking login details.
Always ensure payments are made only to the official accounts listed on our website or Facebook page.
We do not store any card or bank information.
4. Data Retention
We retain basic order records only for delivery coordination and accounting purposes.
You may request deletion of your data anytime by contacting us.
5. Contact Us
For privacy-related questions, reach us at:
๐ง sweetlabbyra@gmail.com
๐ +63 946 345 4562
๐ 2nd Floor, 329 Tandang Sora Ave, Quezon City
๐ Store Hours: 11:00 AM โ 8:00 PM
๐ Terms & Conditions
1. Ordering Policy
All cheesecakes are baked fresh daily.
We accept same-day delivery, advance orders, and store pickups (subject to flavor and slot availability).
To confirm your order, please send your order details and proof of payment through our official Facebook page or website.
2. Payment Options
We currently accept payments through:
GCash
BPI Bank Transfer
Maya
BDO Bank Transfer
โ
Full payment is required for same-day orders.
๐ For advance orders, a 50% downpayment secures your slot.
๐ฉ Please send payment proof to our page for confirmation.
3. Delivery & Pickup
Same-day delivery available within Metro Manila (subject to slot and flavor availability).
Deliveries handled via trusted couriers (Lalamove, Grab, etc.).
Delivery fees are shouldered by the buyer unless otherwise stated.
Once handed to the courier, Sweet Lab by R&A is not liable for any delays or damages during transit.
Pickup available at:
๐ 2nd Floor, 329 Tandang Sora Ave, Quezon City
โฐ Open daily, 11:00 AM โ 8:00 PM
4. Cancellations & Refunds
Orders can only be canceled before baking starts.
Once production has begun, payments are non-refundable.
For reschedules, please inform us at least 24 hours before your scheduled delivery.
Same-day orders are non-refundable once confirmed.
5. Storage & Shelf Life
To maintain freshness and flavor:
Store cheesecakes in the chiller for up to 2โ3 weeks.
Store in the freezer for up to 2โ3 months.
Keep refrigerated and avoid direct sunlight or heat exposure.
Always serve chilled for best taste and texture.
6. Contact
For orders, feedback, or inquiries:
๐ +63 946 345 4562
๐ง sweetlabbyra@gmail.com
๐ 2nd Floor, 329 Tandang Sora Ave, Quezon City
๐ 11:00 AM โ 8:00 PM











